Use and disclosure of your information

  • We are committed to protecting the privacy of all our customers. SOFIA Refrigeration will not pass any debit/credit card details to third parties. All credit/debit cards’ details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.
  • Information provided by a customer will only be used to service your order and to stay in touch via our newsletter. We will disclose your information to third parties to process your payments, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us.
  • Any information we collect is to ensure that we are able to fulfil your requirements and provide a hassle-free shopping experience.

Cookies

  • A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added.
  • A cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
  • We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Security

  • SOFIA Refrigeration takes important steps to ensure data privacy and security including through various hardware and software methodologies. However, We cannot guarantee the security of any information that is disclosed online.

Linking with other websites

  • SOFIA Refrigeration is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties.

Issuing a VAT invoice

  • TAX Invoices will be issued once the order is fulfilled.

Changes to the Privacy Policy

  • SOFIA Refrigeration website Privacy Policy would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website.